Complaints are not usually liked by people. That is why documenting it could be a bit of a sensitive matter and should be done with the utmost care and concern. Students should know how to write a complaint letter from a very young age, as that helps them put their experience about something forward with respect to the concerned parties. This is the reason why the syllabus for Class 10 has a complaint letter, and its format has been added to it. Here, students can find some samples from which they can get references for writing a professional complaint letter format class 10 . This not only helps students to upskill their writing skills and the ability to put their views forward, Students can score marks in this section of the subject of English easily and can raise their percentage in board exams. This not only helps students in future aspects but also documents complaints for their personal use while using products or different services.
Here in this article, students can have a look at the format of writing a complaint letter and the examples (sample) for a better approach. Types of complaint letters are also mentioned to differ in style of writing, which is also important during documentation. First, let’s understand the meaning of the complaint letter.
What is a complaint letter?
Complaint letters are written by individuals to authorities that are concerned with providing services and products to customers. When students have to address any problem, they can use the complaint letter to document their problem and express their interest in it in front of the concerned person. The format of a complaint letter follows the format of a formal letter, but there are also informal letters in which a person can address their complaint to an individual. To write a complaint letter, students can start with the receiver’s address, followed by the date, the receiver’s address, the subject, the salutation, the body of the letter, complimentary closing, signature, and name in block letters. By using this format, students can write authentic letters and score good marks in English exams.
Format of a Complaint Letter for Class 10 (2024-25)
Let’s go through the format of the complaint letter and know where to place which heading. This will help students place the right content under the right heading:
Sender’s Address
______________
______________
______________
DD/MM/YY
Receiver’s Address
______________
______________
______________
Subject: ___________________________
Sir/Madam, (Salutation)
Body of the letter with the context of the complaint and the grievances addressed by the individual to the concerned authority.
Thanking you,
Yours Sincerely, (Respectful Closing)
Signature of the Person
Name in block letters
Types of complaint letters
Though the complaint letter is mostly written in the formal type, sometimes when we are writing to people we know, we cannot address our problem in formal and professional words, so people use an informal format. But there is an important point to remember: whether writing formal or informal letters, students should always keep in mind that they should be respectful to the concerned party. Addressing a complaint could be a bit of a of a bad experience, and receiving it could be too. So students should keep this in mind. But moving forward, we have two types of letters, which are formal and informal. Let’s have their meaning:
Formal
- This type of letter has a professional and polite tone.
- Formal language and vocabulary are used.
- Standard format with sender’s and receiver’s information.
- Respectful salutations like dear and respectful are used.
- It’s mostly longer and more detailed.
- It is used for official communication, requests, and inquiries.
- While addressing the recipient, titles and last names are written (Mr. Yasha).
- Generally has a formal closing
- Includes the full name and signature.
Informal
- This type of letter has a casual and friendly tone.
- This informal language can be used.
- There is no fixed format, and flexibility in the structure is there.
- Familiar names can be used.
- They are generally small and to the point.
- It is used in personal communication, sharing news, and updating.
- Usually, first names or nicknames are used.
- They have an informal closing.
Complaint Letter Sample Paper 1
46 Roshan Vihar, Maharishi Puram
2 August 2024
The Editor, DWA K-21, Amish Kapoor, Hathras
Subject: Need for Promoting Healthy Eating Routines
Respected Madam This is with reference to posters bearing the message of ‘crash diet being posted around our school premises. Such posters impact youngsters negatively and can be hazardous for their self-esteem.
I would like to propose the idea of implementing “Wholesome Lunch Month’ for all school students to counter the implications of such misleading advertisements. This initiative is sure to encourage all students.
To bring a nutritious and healthy lunch daily and develop healthy eating routines. To ensure that this project gains strength, schools may organize puppet shows, street plays, and Ted Talks (by nutritionists or psychologists), encompassing the theme, to foster healthy eating routines and a positive body image.
I hope that the publication of my letter in the columns of your renowned daily helps spread awareness and promote a healthy lifestyle among students.
Yours truly,
Tanushka Sharma
Complaint Letter Sample Paper 2
Examination Hall
Sector-62, Noida
February 20, 2021
M/s. Oxford Publishing House
Consumer Complaint Division, London
Subject: Complaint regarding receipt of the wrong set of books.
Respected Sir/Madam,
On February 19, 2024, I bought a book set (Order No. xxxxxx) to be delivered to Noida, Sector 62. To my dismay, I have not received the set I ordered and have instead received the wrong book set. I am highly disappointed.
To resolve the problem, I would appreciate it if you could replace the wrong book set with the one originally ordered. Please let me know as soon as possible what action you propose to take. I look forward to hearing from you within the next ten days. Enclosed are copies of the transaction document and the receipt. I look forward to your reply and a resolution to my problem, and I will wait until the aforementioned time before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 098100XXXXX.
Yours Sincerely,
Yashika Soni
Enclosure(s): Copy of receipt and transaction documents
Students can refer to the above text, which includes different types of complaint letters, the meaning of a complaint letter, and samples of complaint letters, which will help students refer to it during the exams. By practicing different sets of questions regarding this topic and by understanding why the heading needs to be there at different places and what should be written inside it, Students can easily write answers to the questions related to complaint letters in the English exam. I hope this helps. All the best for the exam.
